Stephen Maack Resume

Stephen Maack


2872 Nicada Drive, Los Angeles, CA 90077-2024
Telephone: (310) 384-9717 FAX: (310) 474-4161 E-mail:

Ph.D. Anthropology (Social Change, Economic, Africa), Columbia University, New York, New York
M.Phil. Anthropology, Columbia University, New York, New York
B.A. Anthropology, University of Illinois Champaign-Urbana, Illinois, high honors, high distinction.

Founder, Lead Consultant REAP Change Consultants October 2002 to Present
• Perform social science research, evaluation, assessment, planning, and institutional change services for higher education, libraries and non-profit organizations.
• Recent contracts:
o Providing virtual long-distance institutional research services to Pacific University for a self-study for NWCCU university accreditation (June 2006 – May 2007).
o Evaluating federally funded New York State Library grant to improve diversity in libraries and library schools, involving 20 partners (April 2005 – August, 2007).
o Subcontract report writing and analysis services for evaluation of an Ohio K-12 math and science education Urban Systemic Program improvement and other projects.
o Prepared online lessons for a Penn State course on strategic planning and budgeting.
o Presented online workshop to community college institutional researchers on introduction to survey research in higher education (June 16, 2005).
o Designed and analyzed an alumni survey for a UCLA department self-study.
• Complete all duties appropriate to a chief executive officer of a for-profit consulting firm.

Director, Institutional Research Rio Hondo College July 2001 to June 2002
• Hired to provide necessary research and analysis for and represent the College about WASC Standard Three (Institutional Effectiveness) during an October 2001 re-accreditation site visit. The College was re-accredited and WASC report noted appropriate efforts in Standard Three.
• Completed research, analyses and reports for a California Community Colleges Chancellor’s Office Matriculation Review site visit. Institutional Research (IR) efforts were praised in the final review report.
• Supported one-fifth of the academic and administrative programs with research and datasets for program reviews. Completed major evaluation research and analyses of basic skills mathematics, ESL, early academic warning system, and CalWORKS programs.
• Prepared analyses, text and graphs for a report to the Board on Partnership for Excellence (PFE) and drafted self-assessment text and graphs for PFE report to the Chancellor’s Office.
• Designed on-line and paper surveys to compare virtual college and face-to-face instruction.
• Directed Institutional Research Office, supervised and evaluated staff, oversaw budget.
• Served on college-wide Planning/Fiscal Council, Student and Academic Services Deans and Directors group, and co-chaired MIS Data Quality Task Force.

International Consultant Pennsylvania State University May 2001 – January 2002
• Provided research, preparation of training materials, and train-the-trainer training of University of Durban, Westville (South Africa) staff and faculty in higher education strategic planning, strategic management, operational management, and leadership under the USAID funded TELP IIB project.
Director, Institutional Research University of La Verne July 1995 to June 2001
• Developed, implemented, and supervised student tracking system longitudinal database.
• Analyzed, projected, and tracked undergraduate enrollment; tracked graduate enrollment.
• Developed numerous ad hoc surveys, ran focus groups, interviewed students, and used other quantitative and qualitative data collection methodologies to create a “culture of evidence.”
• Worked closely with faculty to create and implement academic assessment approaches throughout the University. Served on academic assessment committee for six years.
• Supported University in successful, laudatory WASC accreditation review and site visit in 2000 that resulted in a 10-year approval. WASC complimented ULV on its efforts to create a “culture of evidence.”
• Participated in two different university-wide strategic planning processes. Developed IR plans.
• Evaluated administrative operational programs. Developed continuous quality improvement data collection methods for use by administrative programs.
• Performed financial aid analyses supporting development and operation of a successful new financial aid leveraging strategy that increased University net revenue.
• Helped develop FIPSE grant proposals.
• Developed background research and justifications for successful $500,000 and $600,000 Irvine Foundation grant proposals, and NSF small equipment and faculty research grants.
• Provided formative and summative evaluations of First Generation Student Success program.
• Directed IR office, supervised 2 to 4 staff, proposed and oversaw the office budget.
• Served on and presented to University Council, Academic Assessment Committee, BANNER Users Group, BANNER Integrity Group, Institutional Effectiveness Committee, and other technical, program and policy advisory committees.
Internal Consultant California State Universities January 1994 – June 1995
• Assessed faculty workload, developmental course issues at California State University, Northridge. Resolved academic planning database problems. Projected future enrollment.
• Determined student success factors at San Jose State University. Analyzed undergraduate time to degree trends.
• Analyzed time to degree patterns of California State University, Dominguez Hills transfer students.
• Researched and wrote a service area profile (external scan) for California State University, Hayward. Developed, documented an academic program statistical trends tracking system.

Adjunct Faculty Teaching Experience
Nova Southeastern University
• Taught online Introduction to Institutional Assessment to graduate students (Winter 2005).
El Camino Community College
• Taught Anthropology 2, Cultural Anthropology to community college students (Fall 1994).
California State University, Long Beach
• Taught Quantitative Methods to applied anthropology graduate students (Spring 1992).
• Taught Peoples of Africa to advanced undergraduate and graduate students (Spring 1990).
Academic Resources Analyst California State University February 1988 –
Chancellor’s Office January 1994
• Administered a system-wide, auditable, 160,000 records Academic Planning Database.
• Analyzed longitudinal data for reports to the Board and Legislature.
• Tracked and reported out system equipment depreciation and outside lecture fund programs.
• Provided high level review and analysis of campus facilities proposals and proposed bills before the California legislature or Senate.
• Served as staff to the system wide committee creating California State University, San Marcos.
Consultant Evaluation and Training November 1986 –
Institute, Los Angeles January 1987
• Wrote a report and an evaluation proposal for Evaluation and Training Institute, a for-profit consulting firm that works for higher education, state, county, and local government clients.
Assistant Director Chicago Housing Authority May – November 1986
Senior Planner July 1984 – April 1986
• Trained staff at all levels in and helped implement new 1985 and 1986 strategic planning processes.
• Conceived performance standards system tied to 1986 Action Plans, to better focus Authority on meeting its planned goals. Co-chaired process that created performance standards.
• Designed and implemented computerized reporting system to provide Authority Board with monthly information on progress toward meeting performance standards.
• Forecast additional income to Authority from meeting 1986 performance standards. As a result, CEO authorized a $150,000 challenge fund for innovative occupancy and rent collection programs.
• Drafted an $84 million multi-year project proposal to improve Authority safety and security.
• Summarized policy issues for CEO, Executive staff and Board consideration.
• Supervised four staff and managed planning office in the absence of the Director.

• Program microcomputers in SPSS, ACCESS. Use Windows and Mac OS.
• Use Microsoft Excel, Word, PowerPoint, and ArcView 9 (GIS) for analyses and presentations.
• Use operating systems of IBM, CDC CYBER, or Hewlett-Packard mainframe or minicomputers. Familiar with BANNER system.
• Perform parametric and non-parametric statistical analyses from descriptive statistics through multiple regression and logistic regression.
• Have executed all phases of survey research with multiple populations – from questionnaire and sample design to sample selection, data collection, data cleaning, descriptive and multivariate analyses, and report writing.
• Expert use of qualitative research methods such as focus groups, individual interviews, participant observation, photography, and content analysis.
• Favor mixed-methods (quantitative/qualitative) research, evaluation, and analysis.
• Develop and implement evaluations using a variety of collaborative approaches focused around intended use by intended users.
• Design and apply strategic and operational planning approaches appropriate to organizational settings.

• Association for Institutional Research.
• California Association for Institutional Research (Independent Segment Representative on Executive Committee, 1998-2000).
• American Evaluation Association.
• Southern California Evaluation Association
• American Anthropological Association (National Association for the Practice of Anthropology Board Member-at-Large, 2003-2005).
• Society for Applied Anthropology (Fellow).
• Southern California Applied Anthropology Network (former President, former Treasurer).

List or samples of about 60 publications (including refereed publications), reports and presentations are available on request. Seven recent reports from Rio Hondo College work can be viewed online on ERIC ( after doing an author search for “Stephen C. Maack”. Recent evaluation reports can be found at

Available on request.

Custom Training and Consulting Upon Request

Bowman Performance Consulting  271 River Pine Drive, Shawano, WI  54166  ♦  Phone:  715-526-9240  ♦  Fax:  715-526-6028


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